Job title: Warranty Administrator
Company: Model 1 Commercial Vehicles
Job description: Location: Irving, TXPay Range: $20 to $23 per hourOverviewCome grow with us by joining our team as a Warranty Administrator! In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. The Warranty Administrator should be highly organized, exhibit technical proficiency, and have the ability to communicate well with manufacturers, vendors, customers, and shop personnel and process warranty claims in a timely manner. The Warranty Administrator is an intermediary between the service departments, Fleet Warranty Administrators, and the manufacturer assuring the warranty process is fluent and the warranty payments are received from the manufacturer timely.Who is Model 1, formerly known as Creative Bus Sales?Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.Our Core Values: At Model 1, we are committed to living our core values:
- Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
- Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
- Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
- Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
- Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.
Description of the RoleAs a Warranty Administrator at Model 1 Inc. – Irving, you will be responsible for managing and overseeing warranty claims and administration processes. Your attention to detail and strong organizational skills will be crucial in ensuring accurate and efficient processing of claims. You will also collaborate with various departments to ensure timely resolution and customer satisfaction.Responsibilities
- Process warranty claims and ensure compliance with company policies and procedures.
- Review and analyze warranty data to identify trends and recommend improvements.
- Collaborate with internal teams to gather necessary information and resolve customer issues.
- Maintain accurate records and documentation of warranty claims and related activities.
- Communicate with customers to provide updates on claim status and address any concerns.
- Assist in the development and implementation of warranty administration procedures.
Requirements
- High school diploma or equivalent.
- Proven experience in warranty administration or related field.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Proficient in MS Office applications and database management.
- Ability to work independently and collaborate with cross-functional teams.
Benefits
- Competitive compensation: $20 – $23 per hour.
- Healthcare benefits package.
- 401(k) retirement plan.
- Paid time off and holidays.
- Career advancement opportunities.
Physical Requirements
- Work will be performed in an office setting.
- May be required to sit in long intervals and climb stairs
Expected salary: $20 – 23 per hour
Location: Irving, TX
Job date: Wed, 21 Aug 2024 22:02:13 GMT
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