Veterinary Reception, Client Care, Vancouver Animal Emergency and Referral Centre

Job title: Veterinary Reception, Client Care, Vancouver Animal Emergency and Referral Centre

Company: VCA Animal Hospitals

Job description: Veterinary Reception, Client CareLocation: Vancouver, BCVancouver Animal Emergency and Referral Centre (VAERC) welcomes exceptionally organized multi-taskers who are enthusiastic, self-motivated individuals as full-time, Experienced Veterinary Client Care Specialists. The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! If you are an experienced veterinary receptionist, excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our client care team! We have built an incredible dream team of individuals who are committed to the highest standards of client care and customer service. We practice ethical and compassionate medicine and are seeking individuals who enjoy working within a cooperative team.1-2+ years of experience as a receptionist in a veterinary clinic or animal shelterProfessional verbal and written communication skillsStrong command of veterinary terminology, common veterinary medical conditions/emergencies, and veterinary “shorthand”Exceptional client service skillsEmpathetic, collaborative, and positive attitudeAbility to work without direct supervision and to complete tasks/assignments independentlyAbove-average time management skillsGood understanding of the functions of practice management software and electronic medical records. (VCA uses proprietary practice management software and training is provided)Proficiency with Microsoft Office Applications (Outlook, Teams, Excel, Word, Adobe)Accuracy in basic math skills. Previous knowledge of Moneris POS terminals/cash handling is an assetBasic knowledge of office electronics – multi-line phone systems, iPads, photocopiers, printersStrong attention to detail & accuracy when recording/relaying informationThis role is an excellent next step in the career of a veterinary receptionist. By working alongside our skilled team in our advanced facility, you will gain a deeper understanding into the world of Emergency & Specialty Veterinary Medicine.Compensation: $17.40 to $25.00 per hour. The hourly rate range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.What VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!RRSP Employer 5 % Match Program – saving for your future just got easier!VCA Canada RRSP Student Loan – Ask us more!A caring culture of Wellness and Appreciation!Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!Competitive wages and health/dental benefits!Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)Annual uniform allowanceExceptional career development: there is room to grow here!Referral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsExtra perks like shopping discounts and cool wellness apps!Click “Apply Now”VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.#Vancouverjobs#animalClinicReception#receptionistBCIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Expected salary: $17.4 – 25 per hour

Location: Vancouver, BC

Job date: Thu, 14 Nov 2024 07:36:21 GMT

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