Job title: Service Manager – pays $50,000 to $57,000 pr year
Company: Red Robin
Job description: Service Manager – pays $50,000 to $57,000 pr year!Red RobinAt Red Robin we’ve been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you’re empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM!Service ManagerIntroducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company’s standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality!Burger Benefits:Flexible work schedulesPaid time offComprehensive training programShare in the financial success of your restaurant with an achievable, regularly paid bonus program401k savings plan plus a company match with immediate vestingHealth, vision, and dental insurance plansReferral bonuses for bringing new members to our teamFree shift meal and 50% discount on Red Robin food for your familyAwesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more!Closed on Thanksgiving and Christmas!What You’ll Do:Lead the TeamFoster a positive and collaborative work environment.Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner.Continuously learn and passionately share Red Robin standards and culture with all team members.Run It like You Own ItDrive continuous learning and growth opportunities for the team.Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members.Ensure smooth flow of food – from ordering, receiving and storage to cooking, holding, cooling, and reheating products.Assist in hiring, onboarding, and developing new team membersExecute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals.Monitor catering orders and support team members as they prepare those orders.Unbridled HospitalityRepresent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach.Prioritize guest satisfaction and handle concerns professionally.Deliver on brand promise by upholding all Red Robin hospitality standards.Have a 360-view mindset to help anticipate where additional support is needed.Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards.Delivering up Awesome American FoodEnsure compliance with all food safety and security procedures.Ensure proper knowledge of food allergens.Hold team and self-accountable for proper food handling and proper execution.Qualifications:RequiredMust be 21 years of ageOpen Availability (including but not limited to nights, weekends, holidays)Reliable transportationAble to obtain required certifications/permits as required by state/local lawWorking knowledge in Microsoft Excel, Outlook, Word, etc.Preferred2 years of management experienceKnowledgeable of local and State health codesExperience with Workday, Aloha, NBO, and Hot schedulesBOH knowledgeP&L knowledgePhysical Requirements:Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently.Color and depth perception required for vision. Needs both near and far vision.Twists and reaches regularly. Grasps objects to move or manipulate them frequently.Stand and walk constantly.Listen to and comprehend Team Members and guests over background and equipment noise.Frequent hand washing required.Exposure to cleaning chemicals, heat and a/c, and freezer.Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment.Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments.Compensation Range: $50,000.00 – $59,075.00Red Robin is an Equal Opportunity & E-Verify Employer
Expected salary: $50000 – 59075 per year
Location: Cedar Rapids, IA
Job date: Sun, 21 Jul 2024 04:26:47 GMT
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