Sales Associate With Warranty Focus

Job title: Sales Associate With Warranty Focus

Company: BLUE VALLEY CABINETS INC

Job description: Benefits:

• Competitive salary
• Health insurance
• Paid time off

Job Title: Sales Representative with Warranty FocusLocation: Knightdale, NCCompany: Blue Valley CabinetsPosition Overview:Blue Valley Cabinets is seeking a dynamic and detail-oriented Sales Representative to join our team, specializing in cabinetry sales with a significant emphasis on managing and executing warranty-related responsibilities. The ideal candidate will have a strong background in sales, particularly in the cabinetry or related industry, and will be adept at ensuring customer satisfaction through effective warranty service management.Key Responsibilities:Sales Duties:

• Customer Engagement: Actively engage with potential and existing customers to understand their cabinetry needs and provide tailored solutions.
• Product Knowledge: Maintain an in-depth understanding of our cabinet products, features, and benefits to effectively communicate with clients.
• Sales Targets: Achieve and exceed monthly, quarterly, and annual sales targets by cultivating strong customer relationships.
• Client Relationship Management: Develop and maintain long-term relationships with clients to encourage repeat business and referrals.

Warranty Responsibilities:

• Warranty Program Management: Oversee the company’s warranty program, ensuring that all terms and conditions are clearly communicated to customers.
• Claims Handling: Manage and process warranty claims efficiently, coordinating with internal teams and customers to resolve issues in a timely manner.
• Customer Support: Serve as the primary point of contact for customers with warranty-related inquiries, providing excellent service and clear communication.
• Documentation: Ensure all warranty claims and services are thoroughly documented, adhering to company policies and industry standards.
• Quality Assurance Feedback: Work closely with the production and quality assurance teams to provide feedback on recurring warranty issues, contributing to product improvement initiatives.

Qualifications:

• Experience: Minimum of 3-5 years of sales experience, preferably in the cabinetry, furniture, or related manufacturing industry.
• Warranty Management: Previous experience managing warranty programs or handling warranty claims is highly desirable.
• Customer Service: Strong customer service skills with a proven track record of resolving issues and maintaining customer satisfaction.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate product features and warranty terms.
• Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with professionalism.
• Attention to Detail: High attention to detail, particularly in managing warranty claims and documentation.
• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.

How to Apply:Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and explaining why they would be a great fit for this role.Blue Valley Cabinets is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Expected salary: $16 per hour

Location: Knightdale, NC

Job date: Mon, 19 Aug 2024 01:16:47 GMT

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