Lockbox Transmission Lead Specialist

Job title: Lockbox Transmission Lead Specialist

Company: Nesco Resource

Job description: JOB BRIEF (PURPOSE)
Under limited supervision, expertly monitors the progress and successful completion of functions including extraction, batch creation, image capture, item processing, encoding and data entry. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications. Initiates required communication between necessary parties catalyzing a sense of urgency in ensuring that SLAs are met and that transmissions are accurate and complete. Backs up other functional positions.ESSENTIAL JOB FUNCTIONS
Verifies that all transmissions are uploaded successfully in TSO and mailbox without out of balance conditions or return codes.
Monitors workflow for system issues and slowdowns.
Monitors transmission, data entry, and other deadlines well in advance of deadlines, with absolute attention to detail.
Provides documentation on any missed SLAs.
Shuts down the RemitTrac system and brings it back up between shifts. Completes all duties on the transmission log.
Replaces the rmtd and image DVDs when full.
Acts as a functional team member supporting production needs.
Other duties as assigned.MARGINAL OR PERIPHERAL FUNCTIONS
Nightly and weekly SLA summary reporting. Weekly Image Server cleanup. Weekly Database Server cleanup. Other reporting as required.REQUIRED QUALIFICATIONS
Two to three years lockbox transmission experience, and lockbox production and/or utility experience.
Subject matter expert in lockbox transmission functions.
Requires the ability to read and follow instructions.
Eye-hand coordination, manual dexterity and the ability to operate general office equipment is critical.
Excellent 10-key skills, PC skills to include proficiency with Word and Excel. Excellent written and verbal skills.
Consistently demonstrates the use of Key ValuesPREFERRED QUALIFICATIONS
Production data entry experience, thoroughly understands production related functions.COMPETENCIES/SKILLS
Requires working in a high production, deadline oriented environment. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications.
Follows established corporate and department policies and procedures.
Meets deadlines, demonstrates adaptability and detail orientation, shows work commitment, and manages stress.
Prioritizes work, focuses effectively.
Seeks and accepts feedback.
Drives results.
Cross-trains.
Questions effectively.
Provides specific, timely feedback..
Consistently demonstrates the Key Values of Teamwork, Respect, Accountability, Integrity, and Leadership. Techically savvy.Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Expected salary: $25 – 30 per hour

Location: Brooklyn, OH

Job date: Thu, 29 Aug 2024 03:36:02 GMT

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