Job title: Junior Process Improvement Specialist – (Washington, DC; Hybrid)
Company: Constant Associates
Job description: Come join our dynamic team of professionals with a passion for making the world a safer place. We are a small, rapidly expanding company with a reputation for delivering high-quality services to our clients. If you’re looking to grow with an innovative team where you can make an impact within a supportive, collaborative, and flexible work environment-we’re the place for you!About Your PositionCONSTANT is seeking a Junior Process Improvement Specialist to support the Customs and Border Protection (CBP) Office of Fleet and Asset Management (OFAM). OFAM’s mission is to provide effective and efficient management of CBP’s fleet and asset resources. This includes acquiring and disposing of vehicles and equipment, maintaining and repairing fleet assets, ensuring compliance with regulations and standards and supporting operational needs through efficient asset management.This Is What You’ll DoThe Junior Process Improvement Specialist will support process improvement initiatives within the Customs and Border Protection Office of Fleet and Asset Management. This role will involve assisting with the development, implementation, and refinement of new processes, procedures, and training programs for each Integrated Services (IS) Project Management Office (PMO). This role will be responsible for working with a Process Improvement team to develop clear and concise reports and documentation to present findings and recommendations to stakeholders, assists in workshop development and delivery, and communicates with stakeholders at various levels. The ideal candidate will have skills in consulting/professional services, communication (writing, formatting, and presenting), and has experience with Power Apps (Power BI, Power Automate, and/or Vizio) and SharePoint.
- Support with the development and execution a comprehensive process improvement strategy aligned with CBP goals
- Assist in identifying gaps between current and desired performance
- Collaborate with key stakeholders to understand their needs and gain buy-in for proposed solutions
- Support by gathering, analyzing, and interpreting data to uncover valuable insights and inform data-driven recommendations
- Draft standard operating procedures for client and internal work products
- Facilitate organizational change by developing effective communication plans and training programs to ensure smooth transitions
Qualifications
- Bachelor’s degree required (Business Administration/Analytics, Data Science, Information Systems) or relevant field
- 1-3 years of experience providing consulting services preferably in a government or public sector environment
- MS Office Suite including Power Apps (Power BI, Power Automate, and/or Vizio) and basic SharePoint experience
- Basic project management and change management skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Attention to detail and organizational skills
- Ability to work independently and as part of a team
- Familiarity with process improvement methodologies
- Must pass a CBP Background Investigation (BI)
Location, Compensation & Benefits
- DMV area
- Work on-site 1 day a week in DC
Competitive compensation is based on the capability of the candidate.Comprehensive benefits package that includes:
- National Healthcare Insurance (including a 100% employer-paid coverage option)
- Dental Insurance
- Vision Insurance
- Employee Assistance Program “EAP” (company paid)
- 401(k) with Generous Employer Match
- Flexible Paid Time Off
- Ten (10) Paid Holidays
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- AFLAC Critical Illness, Hospital, Accident Plans
- Volunteer Paid Time Off
- Professional Development
- Work From Home Stipend
- Life and AD&D Insurance (company paid)
- Long Term Disability (company paid)
About CONSTANTCONSTANT is an award-winning consultancy focused on executing our mission of making the world a safer place. We are an 8(a)-certified and Economically Disadvantaged Woman Owned Business (EDWOSB) with a long history of helping clients across all levels of government and the private sector prepare for catastrophic disasters and emerging threats. Our core areas of expertise include emergency management, emerging threats, health security, and healthcare preparedness. Across those areas, we provide planning, training, exercise, outreach, and staffing services. We are deeply committed to delivering superior customer service, providing a platform for our team members to thrive and prosper, and embodying our signature entrepreneurial spirit and core values. Learn more about CONSTANT .CONSTANT is certified as an 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We are an Equal Opportunity Employer and provide reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race; ethnicity; religion; gender; age; national origin; marital status; sexual orientation; gender identity or expression; family responsibilities; matriculation; physical or mental disabilities; source of income; political affiliation; genetic information; status as a protected veteran; place of residence or business; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with CONSTANT and need special assistance or accommodation to apply for the position, please call (424) 226-0170. Determination on requests for reasonable accommodation are made on a case-by-case basis. CONSTANT is a federal contractor supporting veteran candidates.CONSTANT is also a Great Place to Work certified organization.We are an E-Verify participating employer.DisclaimerThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
Expected salary: $55000 – 65000 per year
Location: Washington DC
Job date: Mon, 11 Nov 2024 23:20:53 GMT
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